# Why is Astera not able to access my source file or create a new one? One of the possible reasons for this could be that the Astera Server does not have access to the directory where you are trying to export your file or import it from. While working with Astera, you must be connected to the server to execute any jobs. Astera client is only used to design and submit jobs to run on the server. If the server is located on another machine, it needs to have access to your files. This requires you to have a shared folder accessible by both client and server machines. You can also access files from your local directory if the server is installed on the same machine as the client. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.astera.com/faqs/installation/why-is-astera-not-able-to-access-my-source-file-or-create-a-new-one.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.