# Offline Activation of Astera Data Stack

To activate Astera on your machine, you need to enter the license key provided with the product. When the license key is entered, the client sends a request to the licensing server to grant the permission to connect. This action can only be performed when the client machine is connected to the internet.

However, Astera provides an alternative method to activate the license offline by providing an activation code to the users who request it. Follow the steps given below for offline activation:

1. Go to the menu bar and click on *Tools > Manage Server License*

<figure><img src="/files/LTA70xY5S3BDuUGgLz3K" alt=""><figcaption></figcaption></figure>

2. Click on *Unlock using a key.*

<figure><img src="/files/Lv2mvvCC3pvszBKAkhqg" alt=""><figcaption></figcaption></figure>

3. Type your *Name*, *Organization,* and *Key* provided to you. Then, click *Unlock*. Do the same if you are changing (instead of activating) your license offline.

<figure><img src="/files/DNPSh08un3A7sx0UB3cE" alt=""><figcaption></figcaption></figure>

4. Another pop-up window will give you an error about the server being unavailable because you cannot connect to the server offline. Click *OK.*

<figure><img src="/files/ssBMrCjGKt7quzNyLQ0F" alt=""><figcaption></figcaption></figure>

5. Click on *Activate using a key* button.

<figure><img src="/files/QfViEeeRDbjmQGuypy0L" alt=""><figcaption></figcaption></figure>

6. Now, copy the *Key* and the *Machine Hash* and email it to [support@astera.com.](mailto:support%40astera.com) The *Machine Hash* is unique for every machine. Make sure you send the correct *Key* and *Machine Hash* as it is very important for generating the correct *Activation* *Code*.

<figure><img src="/files/L4m0pjLkVNiiyCpyjaRX" alt=""><figcaption></figcaption></figure>

7. You will receive an activation code from the support staff via e-mail. Paste this code into the *Activation Code* textbox and click on *Activate.*

<figure><img src="/files/vzChD6TUNqL42FHoYW79" alt=""><figcaption></figcaption></figure>

8. You have successfully activated Astera on your machine using the activation code. Click *OK.*

<figure><img src="/files/ob9BTPnN3Xt92HnBIlHh" alt=""><figcaption></figcaption></figure>

9. A pop-up window will notify you that the client needs to restart for the new license to take effect. Click *OK* and restart the client.

<figure><img src="/files/RLdsIbATZUWUT999IrFy" alt=""><figcaption></figcaption></figure>

You have successfully completed the offline activation of Astera.


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